Viva Social — Child Safety Standards

Effective: 2026-08-13

Viva Social is an adults-only service. Nobody under 18 may create an account, hold an account, or appear in content on the platform. This page states our standards against child sexual abuse and exploitation (CSAE), how to report it, and what we do when we find it.

It is published to meet the Google Play child safety standards policy for Social and Dating apps, and it reflects our obligations under 18 U.S.C. §2258A.

1. Our standard: zero tolerance

We prohibit, without exception and without warning:

• Child sexual abuse material (CSAM) in any form, including generated, animated, or illustrated depictions.
• Any sexualisation of a minor, including in text, prompts, profile content, or chat.
• Grooming, solicitation, or any attempt to make contact with a minor.
• Trafficking, sextortion, or the trading of any of the above.
• Using Viva Social to direct anyone to CSAE material or communities elsewhere.

There is no first warning, no strike system, and no appeal on the merits for CSAE. The account is terminated permanently, the content is preserved as the law requires, and the matter is reported.

2. Nobody under 18

• Date of birth is collected at signup and the 18+ threshold is enforced on the server, not only in the app.
• A failed age check blocks the phone number for 90 days. We keep only a salted one way hash of that number and the reported age, so a blocked attempt does not become a record about a child.
• If we believe an existing account belongs to someone under 18, we terminate it and delete the account data, retaining only what we are legally required to preserve.
• Members can report a suspected minor with the Underage report category. These reports are prioritised ahead of all others.

3. How to report CSAE

In the app. Open the (...) menu on any profile or chat, choose Report, and select Child safety. This category is routed to a priority queue and is reviewed ahead of every other report type.

By email. support@technologyadvantagesllc.com, subject line "CHILD SAFETY". Do not attach or forward the material itself. Send the profile link or username, the approximate time, and what you saw.

Directly to authorities. You can always report to the National Center for Missing & Exploited Children (NCMEC) CyberTipline at CyberTipline.org or 1-800-843-5678. Outside the United States, report to your national hotline or to INHOPE at inhope.org. If a child is in immediate danger, call 911.

You do not need to report to us first, and reporting to us does not replace reporting to authorities.

4. What happens after a report

1. Triage. Child safety reports are reviewed by our trust and safety team as the first item in the queue, ahead of the 24 hour target that applies to other categories.
2. Immediate action. The reported account is suspended on receipt, before review concludes, rather than after. A wrongly suspended adult can be restored; a delay cannot be undone.
3. Preservation. Where we have apparent CSAM, we preserve the content and the associated account data as required by 18 U.S.C. §2258A(h), and we do not delete it in response to a deletion request.
4. Reporting. We report apparent CSAM to the NCMEC CyberTipline as required by 18 U.S.C. §2258A. We cooperate with subsequent law enforcement process.
5. Termination. The account is permanently banned and the person is prohibited from creating a new one.
6. Follow through. We do not notify the reported account that a CyberTipline report was made.

5. Prevention

• Image screening. Chat images are screened server side before delivery. Profile photos are screened after upload and removed if they fail.
• Chat is gated. Messaging only opens after an invitation is accepted, so there is no open inbox to solicit through.
• No minors to find. There is no under-18 tier, no youth mode, and no way to browse by age below 18. The minimum age in every preference control is 18.
• Report categories are visible on every profile and every conversation, not buried in settings.

6. Our point of contact

Technology Advantages LLC maintains a designated child safety contact reachable at support@technologyadvantagesllc.com (subject line "CHILD SAFETY") and at support@technologyadvantagesllc.com for legal process. Law enforcement should follow our Law Enforcement Guidelines.

7. Review

These standards are reviewed at least annually and whenever our moderation tooling, report categories, or legal obligations change. Material changes are announced in the app.

Technology Advantages LLC, 28 Valley Road, Montclair, New Jersey 07042, USA